Monitoring
Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are aware of an issue with customers in the US and EU regions being unable to login to the Symantec ZTNA Admin Console when embedded Multi-Factor Authentication (MFA) is enabled.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

Began at:

Affected components
  • Symantec ZTNA
    • Management Portal - Americas, Japan
      • Connectivity PoD US (South Carolina)
      • Connectivity PoD US (Oregon)
      • Connectivity PoD Japan (Tokyo)
    • Management Portal - Europe, India, Middle East
      • Connectivity PoD EU (Belgium)
      • Connectivity PoD India (Delhi)
      • Connectivity PoD ME (Israel)