Automic SaaS Non-Production US-001, US-004, and US-006 Maintenance February 10, 2026

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

There was an error in the previous communication. This maintenance will not occur for Non-Production-US-002 instance.

This maintenance will be carried out for the following instances:

• Non-Production-US-001|
• Non-Production-US-004
• Non-Production-US-006

Broadcom will be performing a scheduled maintenance of Automic SaaS Non-Production-US-002, Non-Production-US-004, Non-Production-US-006 instances. This maintenance will include infrastructure and application updates and will be performed on February 10, 2026 from 12:00 UTC to February 12, 2026 14:00 UTC.

Impact:

Access to Automic SaaS will not be available for the duration of the infrastructure maintenance. Once the infrastructure upgrade is completed, the application upgrade will proceed using the Zero Downtime Upgrade (ZDU) process. During this phase, agents and users may experience brief reconnections.

Action Required:

Review the details below to determine any specific impacts this update will have on your functionality:

• Please stop the clients prior to the maintenance to prevent any interruptions in workload executions. Otherwise, they will be stopped and resumed once the infrastructure maintenance is completed.
• During the application upgrade, we may contact you to perform specific activities such as:
  • Disconnecting specific agents
  • Perform Job cleanup activities

Details:

The below activity will be performed during this maintenance:

• Infrastructure update
• Application upgrade to 24.6.0 HF3