Cloud SWG: General Product Maintenance (Multiple POPs) January 13 - 16, 2025

Broadcom will perform general maintenance to the Cloud SWG POPs in Madrid, Spain (GESTO), Lisbon, Portugal (GPTLI), Abuja, Nigeria (GNGAB), Accra, Ghana (GGHAC), Dakar, Senegal (GSNDA), Rabat, Morocco (GMARA), Dover, England (GGBDO), Brussels, Belgium (GBEBR), Amsterdam, the Netherlands (GNLAM) and Copenhagen, Denmark (GDKCP) on January 13, 2026 at 18:00 UTC and completing on January 16, 2026 at 00:00 UTC. This maintenance includes the addition of ingress addresses to the site. Carefully review the information below to avoid disruption of service. Please refer to the details below for location-specific information.

Impact

• Expect the sites to be completely unavailable during the maintenance window.
• Ingress IP addresses will be expanded for WSS Agent traffic so it is imperative to adjust access control lists appropriately in case you are using this access method.

Timing

• Madrid, Spain (GESTO) : January 13, 2026, 18:00 UTC - January 14, 2026, 00:00 UTC
• Lisbon, Portugal (GPTLI) : January 13, 2026, 18:00 UTC - January 14, 2026, 00:00 UTC
• Abuja, Nigeria (GNGAB) : January 13, 2026, 18:00 UTC - January 14, 2026, 00:00 UTC
• Accra, Ghana (GGHAC) : January 13, 2026, 18:00 UTC - January 14, 2026, 00:00 UTC
• Dakar, Senegal (GSNDA) : January 13, 2026, 18:00 UTC - January 14, 2026, 00:00 UTC
• Rabat, Morocco (GMARA) : January 13, 2026, 18:00 UTC - January 14, 2026, 00:00 UTC
• Dover, England (GGBDO) : January 14, 2026, 18:00 UTC - January 15, 2026, 00:00 UTC
• Brussels, Belgium (GBEBR) : January 14, 2026, 18:00 UTC - January 15, 2026, 00:00 UTC
• Amsterdam, the Netherlands (GNLAM) : January 15, 2026, 18:00 UTC - January 16, 2026, 00:00 UTC
• Copenhagen, Denmark (GDKCP) : January 15, 2026, 18:00 UTC - January 16, 2026, 00:00 UTC

Ingress IP Addresses:

• Madrid, Spain (GESTO) :
  • 199.19.249.164 - NO CHANGE
  • 34.175.160.112/28 - ADDED ON November 3, 2025
• Lisbon, Portugal (GPTLI)
  • 199.19.249.164 - NO CHANGE
  • 34.175.160.112/28 - ADDED ON November 3, 2025
• Abuja, Nigeria (GNGAB)
  • 199.19.249.164 - NO CHANGE
  • 34.175.160.112/28 - ADDED ON November 3, 2025
• Accra, Ghana (GGHAC)
  • 199.19.249.164 - NO CHANGE
  • 34.175.160.112/28 - ADDED ON November 3, 2025
• Dakar, Senegal (GSNDA)
  • 199.19.249.164 - NO CHANGE
  • 34.175.160.112/28 - ADDED ON November 3, 2025
    
• Rabat, Morocco (GMARA)
  • 199.19.249.164 - NO CHANGE
  • 34.175.160.112/28 - ADDED ON November 3, 2025
• Dover, England (GGBDO) :
  • 148.64.24.164 - NO CHANGE
  • 34.14.105.128/27 - ADDED ON November 3, 2025
• Brussels, Belgium (GBEBR) :
  • 148.64.24.164 - NO CHANGE
  • 34.14.105.128/27 - ADDED ON November 3, 2025
• Amsterdam, the Netherlands (GNLAM)
  • 98.158.252.164 - NO CHANGE
  • 34.178.0.16/28 - ADDED ON November 3, 2025
• Copenhagen, Denmark (GDKCP)
  • 98.158.252.164 - NO CHANGE
  • 34.178.0.16/28 - ADDED ON November 3, 2025

Egress IP Addresses:

• Madrid, Spain (GESTO) :
  • 199.19.249.0/24 - NO CHANGE
  • 2604:b040:13:e00::/80 - NO CHANGE
• Lisbon, Portugal (GPTLI)
  • 199.116.175.80/28 - NO CHANGE
  • 34.175.65.69 - NO CHANGE
  • 2604:b040:13:e00::/80 - NO CHANGE
• Abuja, Nigeria (GNGAB)
  • 199.116.175.64/28 - NO CHANGE
  • 34.175.220.157 - NO CHANGE
  • 2604:b040:13:e00::/80 - NO CHANGE
• Accra, Ghana (GGHAC)
  • 199.116.175.32/28 - NO CHANGE
  • 34.175.63.171 - NO CHANGE
  • 2604:b040:13:e00::/80 - NO CHANGE
• Dakar, Senegal (GSNDA)
  • 199.116.175.96/28 - NO CHANGE
  • 34.175.234.195 - NO CHANGE
  • 2604:b040:13:e00::/80 - NO CHANGE
• Rabat, Morocco (GMARA)
  • 199.116.175.48/28 - NO CHANGE
  • 34.175.124.242 - NO CHANGE
  • 2604:b040:13:e00::/80 - NO CHANGE
• Dover, England (GGBDO) :
  • 109.68.59.0/24 - NO CHANGE
  • 109.68.60.0/24 - NO CHANGE
  • 109.68.61.0/24 - NO CHANGE
  • 109.68.62.0/24 - NO CHANGE
  • 148.64.24.0/24 - NO CHANGE
  • 170.176.242.0/24 - NO CHANGE
  • 2604:b040:13:f00:1::/80 - NO CHANGE
• Brussels, Belgium (GBEBR) :
  • 199.247.45.0/25 - NO CHANGE
  • 2604:b040:13:f00:1::/80 - NO CHANGE
• Amsterdam, the Netherlands (GNLAM)
  • 98.158.252.0/24 - NO CHANGE
  • 2604:b040:13:1200:1::/80 - NO CHANGE
• Copenhagen, Denmark (GDKCP)
  • 199.247.32.32/27 - NO CHANGE
  • 2604:b040:13:1200:1::/80 - NO CHANGE

Required Action by Connection Method prior to January 13, 2026

• IPsec: Switch to your secondary tunnel prior to the maintenance window, for the duration of the maintenance.
• WSS Agent, Symantec Enterprise Agent: Update any firewall rules regulating connectivity with Cloud SWG to allow traffic to pass to/from the IP networks listed above. Failure to make these changes could prevent users from connecting to Cloud SWG, or authenticating against the service using the Auth Connector (where applicable) after the maintenance. During the maintenance, agent traffic will be automatically redirected by the service to the nearest site.
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window.

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/web/ecx/software-contact-support.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.