Service Maintenance (APAC Region) - May 19, 2026

Tuesday, 19 May — 4 hours
Scheduled
Update

Please be aware that the sites covered by this maintenance have been updated. All other details of the maintenance are the same as previously communicated.

Scheduled

Broadcom will perform maintenance on the Cloud SWG Service on May 19, 2026, starting at 17:00 UTC, for a duration of 4 hours, on the following Cloud SWG POPs:

  • Delhi, India (GINDE)
  • Jakarta, Indonesia (GIDJK)
  • Melbourne, Australia (GAUME)
  • Mumbai, India (GINMU)
  • Osaka, Japan (GJPOS)
  • Seoul, South Korea (GKRSE)
  • Singapore (GSGRS)
  • Sydney, Australia (GAUSY)
  • Taipei, Taiwan (GTWTA)
  • Tokyo, Japan (GJPTK)
  • Hong Kong (GCNHK)

Impact

Cloud Firewall Service (CFS) and Symantec ZTNA (Secure Access Cloud (SAC)) service will be unavailable for a few minutes during the maintenance window.

SAML Users are advised to re-authenticate if they see problems with CFS or ZTNA access (Secure Access Cloud (SAC)).

Reporting Problems

If you experience issues following this maintenance, contact Technical Support. Support information is located here or on the main Cloud SWG Portal page.

For real time updates and status visit and subscribe to Broadcom Service Status.

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - APAC
      • Delhi, India (GINDE)
      • Jakarta, Indonesia (GIDJK)
      • Melbourne, Australia (GAUME)
      • Mumbai, India (GINMU)
      • Osaka, Japan (GJPOS)
      • Seoul, South Korea (GKRSE)
      • Singapore (GSGRS)
      • Sydney, Australia (GAUSY)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)