Planned US Maintenance May 03, 2026

8 hours
Scheduled
Update

Please be advised that the date/time and impact for this maintenance has been changed. Here is the updated schedule and Impact:

Updated Schedule:

  • Start Time: May 03, 2026, at 16:00 UTC
  • End Time: May 04, 2026, at 00:00 UTC

On May 03, 2026, at 16:00 UTC, Broadcom is performing planned maintenance of Symantec ZTNA (formerly Secure Access Cloud) US infrastructure for a duration of 8 hours.

Impact

The Admin and User Console will be unavailable from 16:00 UTC to 22:00 UTC.

During this maintenance window, end-user access and operations will continue to function normally, including log streaming.

Following the console infrastructure upgrade, user access will be temporarily unavailable for approximately 30 minutes before full service restoration.

These updates are necessary to improve the stability and performance of our infrastructure. We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or concerns, please contact our support team.

Scheduled

On May 03, 2026, at 18:00 UTC, Broadcom is performing planned maintenance of Symantec ZTNA (formerly Secure Access Cloud) US infrastructure for a duration of 6 hours.

Impact

The Admin and User Console will be unavailable from 18:00 UTC to 22:00 UTC.

During this maintenance window, end-user access and operations will continue to function normally, including log streaming.

Following the console infrastructure upgrade, user access will be temporarily unavailable for approximately 30 minutes before full service restoration.

These updates are necessary to improve the stability and performance of our infrastructure. We apologize for any inconvenience this may cause and appreciate your understanding.

If you have any questions or concerns, please contact our support team.

Affected components
  • Symantec ZTNA
    • Management Portal - Americas, Japan
      • Connectivity PoD US (South Carolina)
      • Connectivity PoD US (Oregon)
      • Connectivity PoD Japan (Tokyo)