Carbon Black Cloud: Audit Logs Degraded Performance

Monitoring
Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

Investigating

We are aware of an issue with degraded performance for the Carbon Black Cloud Audit Logs service.

The Audit Logs are are not getting saved and entries are no longer showing up for customers actions within their tenants.

Our engineering team is engaged and actively investigating the issue. We will provide updates as more information becomes available.

Began at:

Affected components
  • Carbon Black
    • Identity and Audit Logs Services
      • US
        • Audit Logs
      • EU
        • Audit Logs
      • SYD
        • Audit Logs
      • JAPAN
        • Audit Logs