Cloud SWG: WSS Agent Portal Download Issue

Investigating
Update

Our engineering teams are actively engaged and investigating the issue. We will provide updates as more information becomes available.

Investigating

We are aware of an issue with a subset of Cloud SWG customers being unable to download agent installers from the portal.

This affects customers who have not yet download the current agent versions available, however if a customer has downloaded that version previously, it would be cached and downloadable for the customer.

Our engineering teams are engaged and investigating this issue. We will provide updates as more information becomes available.

Began at:

Affected components