Carbon Black: Event Processing Delays (US Region)

Identified
Identified

We have identified the cause of the issue and working on a fix. To address the processing delays, we are continuing to add additional compute capacity. We will provide updates as new information becomes available.

Update

We continue to investigate the issue and have engaged all the appropriate teams. We will provide updates as new information becomes available.

Investigating

We are currently investigating a reoccurrence of this issue and our engineering teams continue to actively investigate the issue.

We will continue to provide updates as more information becomes available.

Monitoring

Carbon Black customers should no longer experience event processing delays.

We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

We have identified the cause and are taking steps to remediate the issue.

We will provide updates as new information becomes available.

Investigating

We are currently experiencing Event processing delays for Carbon Black in the US region.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

Began at:

Affected components
  • Carbon Black
    • DATA FORWARDER
      • US
        • Event Forwarder
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Event Processing
      • US 2
        • Event Processing
      • US 5
        • Event Processing
    • ENTERPRISE EDR
      • US
        • Enterprise EDR Event Processing