Monitoring
Monitoring

As of 20:40 UTC, the backlog has cleared. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Identified

A mitigation has been applied, and the backlog has successfully begun processing. We are actively monitoring the system's recovery and will provide further updates as new information becomes available.

Investigating

We are aware of an issue impacting Carbon Black customers in the US region. Customers may experience event processing delays.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Event Processing
      • US 2
        • Event Processing
      • US 5
        • Event Processing