Automic SaaS Emergency Maintenance Non-Production NA October 16, 2025

2 days and 2 hours
Scheduled
Scheduled

Broadcom is performing an emergency update (Zero downtime upgrade) of Automic SaaS instance beginning October 16, 2025, starting at 02:00 UTC, with a completion date of October 18, 2025, at 04:00 UTC.

We resolved an issue where some special characters were displayed incorrectly in Promptsets after upgrading. Promptset labels and values will now correctly render all special characters, ensuring accurate job creation.

Impact

This maintenance will update Automic SaaS to 24.6.0 HF2. Access to Automic SaaS will remain available throughout the maintenance; however, agent and user reconnections will occur during the upgrade. The below activity will be performed during this maintenance:

  • Update Automic SaaS to version 24.6.0 HF2

Action Required

Review the details below to determine any specific impact this update will have on your functionality:

  • Notifications will be sent during the upgrade, and you will be required to take the necessary action on any pending transactions in the previous version to ensure the successful completion of the application upgrade.
Affected components