Email Security.cloud: Threat Isolation Attachment Issue

We have identified the cause of the issue and have implemented a fix. Customers should no longer face issues opening isolated attachments.

We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

Our engineering teams are engaged and continue to actively investigate the issue. We will provide updates as more information becomes available.

We continue to investigate this issue. We will provide updates as new information becomes available.

We are investigating reports for Threat Isolation service customers experiencing issues opening isolated attachments. Customers may experience ‘Forbidden’ error. Email Security scanning and delivery remains uninterrupted.

We will provide updates as new information becomes available.