Production-US-002 and Non-Production-US-002 Unavailable

Monitoring
Monitoring

A fix has been applied and both environments are now accessible again. This issue has been moved to monitoring. More information will be provided as it becomes available.

Identified

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

Investigating

We are currently investigating an issue with the Automic SaaS Production-US-002 and Non-Production-US-002 not being available. Workloads are working however login to AWI is not working.

We will provide additional updates as new information becomes available.

Began at:

Affected components
  • Automic SaaS
    • North America
      • US-002
        • Production-US-002
        • Non-Production-US-002