Carbon Black Cloud Maintenance (US Region) September 04, 2025

Carbon Black Cloud, a division of Broadcom, is doing a series of infrastructure updates in the US (US1, US2, & US5) region on September 04, 2025, beginning 00:00 UTC, for a duration of 21 hours.

Impact

• During this maintenance window, some APIs will operate in read only mode.
• All sensor telemetry will be queued on sensors during part of this time.
• Events and alerts will be processed after read only is lifted resulting in temporary delays.
• Customers might experience some issues in CBC Console Public Cloud pages.
• Ingestion of binaries to UBS from sensors will temporarily fail during the migration window.
• The binary download API will also fail during this window.

Sensors will continue to monitor and prevent threats in your environment.

Customers should refrain from onboarding any new Public Cloud accounts during this window and exporting public cloud inventory data from the CBC console.