Cloud SWG Service Announcement Multiple Americas POPs Maintenance November 03, 2025

Monday, 3 November — 2 hours
Scheduled
Scheduled

The Sao Paulo, Brazil (GBRSP), Buenos Aires, Argentina (GARBA), Toronto, Canada (GCATO), Bogota, Colombia (GCOBO), Washington, DC (GUSAS), Columbia, South Carolina (GUSCO), Los Angeles, California (GUSLA), Portland, Oregon (GUSPO) and Las Vegas, Nevada (GUSLV) WSS sites will undergo maintenance beginning on November 03, 2025 at 00:00 UTC lasting for a duration of up to 2 hours.

Impact

  • During this maintenance event all services will remain operational and available.
  • Additional ingress IP addresses will be provisioned for WSS Agent traffic so it is imperative to adjust access control lists appropriately in case you are using this access method.

*Ingress IP Addresses being ADDED. *

All other IPs and IP ranges for each site remain UNCHANGED.

Sao Paulo, Brazil (GBRSP)

  • 34.39.171.128/28 - TO BE ADDED ON November 03, 2025

Buenos Aires, Argentina (GARBA)

  • 34.39.171.128/28 - TO BE ADDED ON November 03, 2025

Toronto, Canada (GCATO)

  • 34.130.227.16/28 - TO BE ADDED ON November 03, 2025

Bogota, Colombia (GCOBO)

  • ** 34.176.130.96/28 - TO BE ADDED ON November 03, 2025**

Washington, DC (GUSAS)

  • 34.4.32.0/27 - TO BE ADDED ON November 03, 2025

Columbia, South Carolina (GUSCO)

  • 34.26.144.0/27 - TO BE ADDED ON November 03, 2025

Los Angeles, California (GUSLA)

  • 34.186.154.48/28 - TO BE ADDED ON November 03, 2025

Las Vegas, Nevada (GUSLV)

  • 34.186.10.128/28 - TO BE ADDED ON November 03, 2025

Portland, Oregon (GUSPO)

  • 34.186.10.128/28 - TO BE ADDED ON November 03, 2025

Required Action

Prior to the maintenance, for the WSS Agent access method:

  • Update any firewall rules regulating connectivity with Cloud SWG to allow traffic to pass to/from the IP networks listed above.

Failure to make these changes could prevent users from connecting to Cloud SWG, or authenticating against the service using the Auth Connector (where applicable).

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/web/ecx/software-contact-support.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Bogota, Colombia (GCOBO)
      • Buenos Aires, Argentina (GARBA)
      • Columbia, South Carolina (GUSCO)
      • Las Vegas, Nevada (GUSLV)
      • Los Angeles, California (GUSLA)
      • Portland, Oregon (GUSPO)
      • Sao Paulo, Brazil (GBRSP)
      • Toronto, Canada (GCATO)
      • Washington, DC (GUSAS)