Intermittent drop in incoming volume from card schemes
Arcot observed processing delays for incoming Authentication Request (AReq) from card schemes.
Impact: Transactions may have experienced increased latency within Arcot ACS, resulting in directory server timeouts as well as incomplete or unavailable authentications. Consequently, cardholders may have experienced purchase failures.
Internal teams engaged quickly and successfully implemented recovery actions to resolve the incident.
If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.
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Arcot
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Arcot for Issuers (AfI)
- Secure2
- Secure5
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Arcot for Issuers (AfI)
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