Symantec ZTNA – EU Region Access Issue

We have monitored the service for stability and this incident shall now be closed.

We have taken steps to remediate the issue. Customers should no longer face login issues at this time.

We will continue to monitor the service for stability and provide updates as more information becomes available.

We are seeing a recurrence of this issue.

Customers in the EU region may face new login / connectivity issues at this time.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

We have taken steps to remediate the issue. Customers should no longer face login issues at this time.

We will continue to monitor the service for stability and provide updates as more information becomes available.

We are seeing a recurrence of this issue at this time. Customers in the EU region may face login issues.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

On March 23, 2025, Symantec ZTNA customers in the EU region may have experienced intermittent connectivity issues accessing the product.

However, the existing connectivity sessions are not impacted.

We have identified the cause of the issue and our engineering team is actively working on a fix to be deployed. We will provide updates as more information becomes available.