Carbon Black Cloud: Event Processing Degraded Performance

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

On June 12, 2025, Customers in the US region may have experiencing degraded performance with Event Processing and experienced Delayed alerts or events.

As of 20:40 UTC, , the service is restored, and we are monitoring the service for stability. We will provide updates as soon as new information becomes available.

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Event Processing
      • US 2
        • Event Processing
      • US 5
        • Event Processing