[Rescheduled]Cloud SWG: General Product Maintenance (Multiple APAC POPs) June 04 - 06, 2025
The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Update
Please be advised that the date/time for this maintenance has been changed, with a POP(s) now excluded. The impact, however, remains unchanged. Here is the updated schedule:
Updated Schedule
- Start time: June 04, 2025, at 08:00 UTC
- End time: June 06, 2025, at 14:00 UTC
Updated/Removed POP(s):
- Taipei, Taiwan (GTWTA)
Broadcom will perform general maintenance to the Cloud SWG POPs in Taipei, Taiwan (GTWTA), Auckland, New Zealand (GNZAU), Seoul, South Korea (GKRSE), Jakarta, Indonesia (GIDJK), Manila, Philippines (GPHMA) and Melbourne, Australia (GAUME) on June 03, 2025, starting at 10:00 UTC and completing on June 06, 2025, at 14:00 UTC. Please refer to the details below for location-specific information.
Impact
- Expect the site to be completely unavailable during the maintenance window
- No IP address changes will occur with this maintenance
- Carefully review the information below to avoid disruption of service
Timing
Taipei, Taiwan (GTWTA): June 03, 2025, 10:00 UTC - June 03, 2025, 140:0 UTC- Auckland, New Zealand (GNZAU): June 04, 2025, 08:00 UTC - June 04, 2025, 14:00 UTC
- Seoul, South Korea (GKRSE): June 05, 2025, 08:00 UTC - June 05, 2025, 14:00 UTC
- Jakarta, Indonesia (GIDJK): June 05, 2025, 14:00 UTC - June 05, 2025, 20:00 UTC
- Manila, Philippines (GPHMA): June 05, 2025, 14:00 UTC - June 05, 2025, 20:00 UTC
- Melbourne, Australia (GAUME): June 06, 2025, 08:00 UTC - June 06, 2025, 14:00 UTC
Required Action by Connection Method
- IPsec: Switch to your secondary tunnel prior to the maintenance window
- Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window
- Agent: no actions required
Technical Support
Experiencing issues? Contact technical support by visiting here.
For service status and maintenance updates visit and subscribe to Broadcom Service Status.
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Cloud Secure Web Gateway
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Point of Presence (POP) - APAC
- Auckland, New Zealand (GNZAU)
- Jakarta, Indonesia (GIDJK)
- Manila, Philippines (GPHMA)
- Melbourne, Australia (GAUME)
- Seoul, South Korea (GKRSE)
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Point of Presence (POP) - APAC
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