Carbon Black Cloud: Alerts Page & Search Degraded Performance

We have monitored the service for stability and this incident shall now be closed.

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have engaged our platform provider and together we continue to investigate the underlying cause. We will provide updates as new information becomes available.

We are currently investigating a reoccurrence of the issue, and our engineering teams continue to actively investigate the issue.

We will continue to provide updates as more information becomes available

We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

We are actively investigating the issue and will provide updates as soon as more information becomes available.

We are currently investigating a reoccurrence of the issue, and our engineering teams continue to actively investigate the issue.

We will continue to provide updates as more information becomes available

The issue with the alerts page and search has resolved. We will now monitor the service for stability and provide updates as soon as new information becomes available.

We are currently investigating an issue with Carbon Black Cloud customers in the US region experiencing issues loading the 'Alerts' page and searching for alerts through the API or alerts page.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.