Carbon Black Cloud: Login Errors

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

On February 10, 2025 between 12:30 to 13:30 UTC, Carbon Black Cloud customers may have experienced issues logging into the console.

As of 13:30 UTC, service has been restored. There was no impact to protection services.

We will monitor the service for stability and will provide updates as more information becomes available.

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Dashboard
      • US 2
        • Dashboard
      • US 5
        • Dashboard