Case Management Maintenance February 09, 2025
The maintenance is now complete. Thanks for your patience.
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Update
Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:
Updated Schedule
- Start time: February 09, 2025, at 06:00 UTC (February 08, 2025, 22:00 PST)
- End time: February 09, 2025, at 08:00 UTC (February 09, 2025, 00:00 PST)
Broadcom is performing planned maintenance to the Case Management Portal beginning February 11, 2025 at 06:00 UTC (February 10, 2025 at 22:00 PST) for a duration of 2 hours.
Impact
The case management portal will be unavailable for all Broadcom software customers during the maintenance window.
Support
To report a priority 1 ticket during this time, please call 1-800-225-5224 or visit https://support.broadcom.com/group/ecx/software-contact-support for local numbers.
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Support/Partner Services
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Support Portal
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Support Portal
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