Cloud SWG Announcement: Policy-Based Routing service maintenance February 11 - 14, 2025

3 days, 23 hours, and 59 minutes
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

Broadcom will perform maintenance to the Cloud SWG Policy-Based Routing (PBR) service for the POPs listed below. During this maintenance event, PBR will remain operational:

  • Columbia, South Carolina (GUSCO)
  • Des Moines, Iowa (GUSDM)
  • Delhi, India (GINDE)
  • Hong Kong (GCNHK)
  • Mumbai, India (GINMU)
  • Singapore (GSGRS)
  • Taipei, Taiwan (GTWTA)
  • Tokyo, Japan (GJPTK)
  • Dover, England (GGBDO)
  • London, England (GGBLO)
  • Tel Aviv, Israel (GILTA)
  • Dammam, Saudi Arabia (GSADA)

Timing

The maintenance window will run from February 11, 2025, with a completion date of February 14, 2025. All maintenance will occur between 18:00 and 06:00 local POP time.

Impact

During the maintenance window, active sessions may have to re-establish and users may have to reload web sites.

Technical Support

Experiencing issues? Contact technical support by visiting here.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.

Began at:

Affected components
  • Cloud Secure Web Gateway
    • Point of Presence (POP) - Americas
      • Columbia, South Carolina (GUSCO)
      • Des Moines, Iowa (GUSDM)
    • Point of Presence (POP) - APAC
      • Delhi, India (GINDE)
      • Hong Kong (GCNHK)
      • Mumbai, India (GINMU)
      • Singapore (GSGRS)
      • Taipei, Taiwan (GTWTA)
      • Tokyo, Japan (GJPTK)
    • Point of Presence (POP) - Europe And The Middle East
      • Dover, England (GGBDO)
      • London, England (GGBLO)
      • Tel Aviv, Israel (GILTA)
      • Dammam, Saudi Arabia (GSADA)