Cloud SWG: General Product Maintenance Hong Kong (GCNHK) February 5, 2025

The maintenance is now complete. Thanks for your patience.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Broadcom will perform general maintenance to the Cloud SWG POP in Hong Kong (GCNHK). During this maintenance event all services will remain operational and available.

Timing

All maintenance will occur On February 5, 2025 17:00 UTC and 22:00 UTC.

Impact

During this maintenance event all services will remain operational and available. The following describes what happens to connected clients, depending on access method used:

• Explicit proxy/ WSS Agent / SEA (Single Enterprise Agent) / Proxy Forwarding: The service automatically redirects connections to active data pods within the same data center or geographic location. This is for information only, and the customer does not need to take any action.
• IPSec: A short fail-over delay may occur as the load balancer directs traffic to another active data pod within the data center. This is for information only, and the customer does not need to take any action.

Technical Support

Experiencing issues? Contact technical support by visiting here.

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