VMware Tanzu CloudHealth: AWS Cost/Usage Data Issue

Resolved
Resolved

The remaining backlog is fully processed. We have monitored the service for stability and this incident shall now be closed.

Monitoring

Issues that caused collection delays have been resolved. Processing of customer data have resumed and data refreshes are expected to complete between 12 to 24 hours.

Investigating

We are currently investigating an issue with VMware Tanzu CloudHealth. The cost/usage report data February 6, 2025 onwards is currently partial or missing for AWS customers.

Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

Began at:

Affected components