We have monitored the service for stability and this incident shall now be closed.
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
We continue to work on the fix. We will provide updates as more information becomes available.
The engineering team has identified the cause and are working to resolve the issue. The work to resolve is ongoing, further updates will follow once this work is complete.
We are aware of an issue where the cost history data may be missing for customers from May 1, 2024 onwards. This is only impacting direct and partner customers. We have identified the cause of the issue and working on a fix. We will provide updates as more information becomes available.