Cloud SWG: Reporting Issue (FedRAMP Infrastructure Only)

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Investigating

We are aware of FedRAMP customers currently experiencing reporting issues through portal reporting and dashboards. Impacted customers are unable to view or access any reports on their portal's dashboard or reporting sections. Note that Real-time traffic filtering is not impacted and all other aspects of the service remain functional.

We are handling this issue as a priority and have engaged all appropriate teams. We will provide updates as more information becomes available.

Began at:

Affected components