ENTERPRISE EDR - Endpoint Standard Investigate Search Issue (US Prod)

Engineering teams have confirmed services are now fully operational. Standard Investigative Search is now operating as intended. This incident is now resolved. This is the final communication.

Engineering teams were able to resolve the issue with Standard Investigate Search. Searches are now working as intended and full search details will be available within several hours. We will monitor this issue for the next 3 hours to ensure service stability.

Teams have determined the cause of the issue and are working on resolving it. More information will be shared within 1 hour or as available.

Our Engineering teams have identified the issue and are progressing further on solving it. More updates will be provided in the next 1 hour or as soon as more information is available.

ENTERPRISE EDR - US is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 60 minutes.

Start time - January 9th, 2024 9:00 am EST