Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

Update

We continue to investigate this issue. The scope of impact is confined to the agent-less access method and the admin console.

We will provide updates as more information becomes available.

Investigating

Customers accessing ZTNA services hosted in the European region may experience failures.

Our team is actively addressing the issue and will provide updates as new information becomes available

Began at:

Affected components
  • Symantec ZTNA
    • Management Portal - Europe, India, Middle East
      • Connectivity PoD EU (Belgium)
      • Connectivity PoD India (Delhi)