Clarity SaaS Maintenance - December Monthly Maintenance APJ

12 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

An additional, non-disruptive activity is being added to the monthly maintenance per below:

  • CHG2287653 APJ: Non-Production Re-enable process logging. See KB Article for details
Scheduled

  • Group: Non-production and Production

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: You will experience intermittent access to your Non-production and Production Clarity SaaS applications. Performance may be degraded during the duration of the maintenance.

  • Impact: No functionality updates are being made during this maintenance.

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your Production and Non-Production Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs, Interfaces, and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference ID: See Below

  • Details: The below disruptive activity will be performed during this maintenance:

    • CHG2281646: Database Patching Production and Non-Production
    • CHG2280276: Production Filestore migration

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • Asia Pacific
        • Production-AU1-001
        • Production-AU1-002
        • Production-AU1-003
        • Non-Production-AU1-001
        • Non-Production-AU1-002
        • Non-Production-AU1-003