VMware Cloud Services Platform (CSP) Portal Issue

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

On December 17, 2024, between 13:07 UTC and 13:30 UTC, customers may have experienced issues logging in to the VMware Cloud Services Platform (CSP) Portal.

As of 13:30 UTC, the portal service is fully restored and we continue to monitor the performance. All other aspects of the service remained operational during the incident timeline.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
      • HCX
      • VMware Cloud Flex Storage
      • VMware Cloud on AWS Outposts
      • VMware Cloud on AWS SDDC
        • Africa (Cape Town)
        • Asia Pacific (Hong Kong)
        • Asia Pacific (Hyderabad)
        • Asia Pacific (Melbourne)
        • Asia Pacific (Mumbai)
        • Asia Pacific (Osaka)
        • Asia Pacific (Seoul)
        • Asia Pacific (Singapore)
        • Asia Pacific (Sydney)
        • Asia Pacific (Tokyo)
        • Canada (Central)
        • Europe (Frankfurt)
        • Europe (Ireland)
        • Europe (London)
        • Europe (Milan)
        • Europe (Paris)
        • Europe (Stockholm)
        • Europe (Zurich)
        • Middle East (Bahrain)
        • South America (São Paulo)
        • US West (N. California)
        • US East (N. Virginia)
        • US East (Ohio)
        • US West (Oregon)
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
      • VMware Aria Automation
        • Asia Pacific (Japan)
        • Asia Pacific (Mumbai)
        • Asia Pacific (Singapore)
        • Asia Pacific (Sydney)
        • Asia Pacific (Tokyo)
        • Canada (Central)
        • Europe (Frankfurt)
        • Europe (London)
        • South America (São Paulo)
        • US West (Oregon)
      • VMware Aria Hub Subscription
      • VMware Aria Operations for Logs
        • Asia Pacific (Japan)
        • Asia Pacific (Mumbai)
        • Asia Pacific (Singapore)
        • Asia Pacific (Sydney)
        • Canada (Central)
        • Europe (Frankfurt)
        • Europe (London)
        • South America (São Paulo)
        • US West (Oregon)
    • VMware Cloud Partner Navigator
    • VMware Cloud Provider Commerce Portal
    • VMware HCX
    • VMware Marketplace
    • VMware Avi Load Balancer
    • VMware vSphere+
    • VMware Tanzu
      • VMware Tanzu Application Catalog
      • VMware Tanzu Mission Control
      • VMware Tanzu Service Mesh
      • Tanzu Platform
        • VMware Tanzu Platform Console
    • VMware Technology Partner Hub