Email Security.cloud: Data Feed API Unavailable

Resolved
Resolved

We have monitored the service for stability and this incident shall now be closed.

Monitoring

We have implemented a fix that has remediated the underlying cause of this incident. Customers should no longer experience errors. Customers are able to get the data from the Data Feed API.

We continue to closely monitor connectivity and functionality of Data Feed API. We will provide another update as additional information becomes available.

Investigating

We are aware of customers experiencing issues when querying the Data Feed API service. We have engaged all appropriate resources and are working towards a resolution. Note that there is no impact to protection services, and all other aspects of our services remain functional. We will provide further updates as new information becomes available.

Began at:

Affected components