The maintenance is now complete. Thanks for your patience.
Underway
The scheduled maintenance is now underway. We'll keep you updated on our progress.
Scheduled
Group: Production and Non-Production
Summary: The Clarity SaaS team will be performing the following scheduled maintenance to improve the Security and reliability of Clarity SaaS
Schedule: The maintenance will be performed during the previously scheduled July monthly maintenance window at the start time listed in this announcement below.
Service Availability: The Clarity SaaS application will be available during the maintenance duration.
Impacts: No impacts to end users are anticipated. Custom interfaces that have the referenced certificate installed may not function properly after the maintenance is completed until the new certificate is installed.
Actions Required: Depending on the URL you utilize to access Clarity SaaS, one of the two following actions is needed:
If your URL uses the domain “*.ondemand.ca.com”, it is recommended that this information be provided to your security team for their review. If you have any custom integrations that utilize a downloaded copy of the referenced certificate, those integrations will need to be updated with the new certificate after the maintenance is completed. The new certificate can be found here
If your URL utilizes any other domain, no actions are required
Reference ID: CHG1649125 Americas
Details: The *.ondemand.ca.com SSL certificate is currently scheduled to expire on July 26th, 2023. This maintenance will renew the certificate. Notes for this update:
No change to Certificate Authority issuing the certificate