Secure Access Cloud Planned EU Maintenance on December 4, 2022

Sunday, 4 December 6 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Update

Please be advised that the date/time for this maintenance has been changed. The impact however remains unchanged. Here is the updated schedule:

Updated Schedule

  • Start time: December 04, 2022, at 14:00 UTC
  • End time: December 04, 2022, at 20:00 UTC
Scheduled

On December 4, 2022, at 16:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 6 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required

To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query for dynamically retrieving it as described in the following article

Impact

During the maintenance window, customers may experience a temporary degradation of service.

Began at:

Affected components
  • Symantec ZTNA
    • Management Portal - Europe, India, Middle East
      • Connectivity PoD EU (Belgium)
      • Connectivity PoD India (Delhi)