Email Security.cloud Track & Trace Delays
We have successfully deployed a fix that has resolved the issue with Track & Trace results being in a pending state. This incident will now be closed.
We are making progress on resolving Track & Trace issues. We have deployed an initial fix and backlog has started processing. ETA for completion is 24-48 hours. Some customers may continue to experience a 'Pending' status whilst searching for emails.
We will provide an update as soon as more information becomes available.
We are continuing to work on a fix for this issue.
We will provide an update as soon as more information becomes available.
We are continuing to work on a fix for this issue.
We will provide an update as soon as more information becomes available.
We are continuing to work on a fix for this issue.
We are currently experiencing a problem with the Track & Trace component. Some customers may experience a 'Pending' status whilst searching for emails.
Our engineers are have identified the issue and are currently working on a fix as a high priority. Please note that there is no impact to protection services, and all other aspects of our services remain functional. We will provide an update as soon as more information becomes available.
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Email Security.cloud
- ClientNet
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