New device enrollment became unavailable between May 2nd 03:16 UTC and May 5th 15:46 UTC. Previously enrolled devices remained unaffected. The issue is now resolved.
All customers should immediately schedule an upgrade to the newest SEP Mobile agent (version 6.5) and update their SEP Mobile integration token as described here:
This action will fully replace the need for the Mobile Device Enrollment Service component in device enrollments going forward.
We’ll find your subscription and send you a link to login to manage your preferences.
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
We’ll use your email to save your preferences so you can update them later.
Subscribe to other services using the bell icon on the subscribe button on the status page.
You’ll no long receive any status updates from Broadcom Service Status, are you sure?
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We’ll no longer send you any status updates about Broadcom Service Status.