Secure Access Cloud Planned EU Maintenance on May 12, 2021

Wednesday, 12 May 4 hours
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

On May 12, 2021, at 18:00 UTC, Symantec, a division of Broadcom, is performing planned maintenance of Symantec Secure Access Cloud (EU) for a duration of 4 hours.

As part of our continuous efforts to improve the reliability and the robustness of our platform, we are updating the Symantec Secure Access Cloud supported availability zones.

Action Required To keep your firewall updated with the latest set of static IP addresses, we recommend automating a query to dynamically retrieving them, as described in the article.

Impact During the maintenance window, customers may experience a temporary degradation of service.

Schedule

  • Start Date: May 12, 2021, at 18:00 UTC
  • End Date: May 12, 2021, at 22:00 UTC

  • Began at:

    Affected components
    • Symantec ZTNA
      • Management Portal - Europe, India, Middle East
        • Connectivity PoD EU (Belgium)
        • Connectivity PoD India (Delhi)