We can confirm that services have been restored and we have not observed any drops in transaction volumes since 00:05 GMT.
Teams will continue to monitor transaction volume statistics and gather pertinent details to determine root cause.
We will provide a detailed report in due course.
Upon closer evaluation, we noticed that 3DS 1.0.2 transactions were down from 22:55 – 00:05 GMT. Service are fully restored and stable.
EMV 3DS transactions have been stable since 23:27 GMT.
We are closely monitoring transactions and will provide an update soon.
If you would like a call with senior management about this situation, please contact support.
We have noticed intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The following instances have been observed:
21:19 - 21:22
21:26 - 21:30
22:11 - 22:18
22:36 – 22:41
22:57 – 23:01
23:10 – 23:11
23:15 – 23:18
23:24 – 23:27
We are closely monitoring transactions and will provide an update soon.
If you would like a call with senior management about this situation, please contact support.
We have noticed intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The following instances have been observed:
21:19 - 21:22
21:26 - 21:30
22:11 - 22:18
22:36 – 22:41
We are closely monitoring transactions and will provide an update soon.
f you would like a call with senior management about this situation, please contact support.
We have noticed intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The following instances have been observed:
21:19 - 21:22
21:26 - 21:30
22:11 - 22:18
We are closely monitoring the transactions at this point and we shall get back to you with the next update by 23:00
At this point, services have been restored. We will continue to monitor the situation and will provide an update.
If you would like a call with senior management about this situation, please contact support.
We are actively working with our networking team to monitor the situation. We have not observed a drop in transaction volume since 21:30 GMT.
At this point, services have been restored. We will continue to monitor the situation and will provide an update.
If you would like a call with senior management about this situation, please contact support.
We have noticed intermittent drops in incoming traffic impacting 3DS 1.0.2 and EMV3DS transactions. The following instances have been observed:
21:19 - 21:22
21:26 - 21:30
We are closely monitoring the transactions at this point and we shall get back to you with the next update by 22:00 GMT