Resolved
Resolved

VMware Cloud Services are completely operational. This incident stands resolved.

Start Time: January 15, 2020 09:20 UTC End Time: January 15, 2020 10:33 UTC

Impact: None

Identified

VMware Engineering have identified the cause of the issue and are working towards a fix. Further updates will be provided within the next hour.

Start Time: January 15, 2020 09:20 UTC End Time: N/A

Impact: Users may not be able to access the service intermittently or may experience intermittent trouble while accessing the service. We do not expect an impact to existing workloads.

Investigating

VMware Engineering are observing an issue with the VMware Cloud Services functionality and are working towards service restoration. Further updates will be provided within the next hour.

Start Time: January 15, 2020 09:20 UTC End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware HCX
    • VMware Marketplace
    • VMware Lab Platform