We have confirmed the service is fully operational. This incident is now resolved.
At 11:20 UTC, remediation has been put in place, and customers should be able to log into the portal without issues. We will continue to monitor the service closely.
Our engineers continue to be actively engaged as we work towards service restoration.
We will provide an update as more information becomes available.
We have identified the cause of the issue and are in the process of restoring the service. The EDR Portal remains unavailable. We will provide an update as more information becomes available.
We are still investigating the previously reported concern. We will provide further updates as new information becomes available.
We are currently aware of an intermittent connection issue resulting in customers unable to access the Endpoint Detection and Response Portal. We are investigating this issue with the highest priority and will provide further updates as more information becomes available