Cloud Portal not Available from Zurich Data Center

Resolved
Resolved

Between 06:27 and 9:07 UTC, Customers attempting to connect to the Cloud Portal in the Zurich Data Center may have been unable to reach it. This issue has been resolved and no further impact is expected at this time.

Investigating

At 06:27 UTC customers reported encountering a timeout error when attempting to connect to portal.threatpulse.com.

We are currently investigating the errors and will provide additional updates as new information becomes available.

Began at: