EDR Portal Intermittently Unavailable
We have confirmed the service is fully operational. This incident is now resolved.
Access to the EDR portal is restored, and customers should be able to access the portal without issues. We are continuing to monitor the service to ensure there are no further problems. We will provide an update as more information becomes available.
Customers may continue to intermittently receive errors when accessing the EDR portal. However, backend analytic processing should continue to function and will be accessible once the we resolve the intermittent availability of the EDR portal.
We are investigating this issue with the highest priority and will provide further updates as more information becomes available.
We are currently aware of an intermittent connection issue resulting in North America customers unable to access the EDR Portal. We are investigating this issue with the highest priority and will provide further updates as more information becomes available.
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