Decommissioning Shanghai VIP
The scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
The Symantec Web Security Service Team will be decommissioning the old Shanghai VIP. The last day the old Shanghai VIP will be available for use is May 31, 2019. Prior to this date customers are urged to reconfigure their connections to use the new Shanghai VIP (222.126.180.164) that went live in January of this year.
As a reminder, the new Shanghai VIP retrieves content using the following source IP networks:
Action Required No action is required for customers using connectivity methods that rely on DNS or Symantec’s Cloud Traffic Controller such as Unified Agent or Proxy connections to proxy.threatpulse.net. Customers connecting via IPSec should transition to the new VIP as quickly as possible. The old VIP will only be available until May 31, 2019.
Questions? If you have questions regarding this announcement, contact Technical Support. Support information is located at https://support.symantec.com/en_US.html or on the main Web Security Service Portal page of https://portal.threatpulse.com/
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Text Message{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
-
Google Chat
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Broadcom Service Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Broadcom Service Status.