New IP network added to Tokyo (HND4) data center on August 3, 2019
The scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Service Statement The Web Security Service (WSS) will add a new IP network to the Tokyo (HND4) data center on August 03, 2019. Content providers and customers will see connections to and from the new IP space once it goes live.
This new network is 117.120.19.0/24
Required Action If end user connectivity to WSS is regulated by stringent firewall rules, those firewall rules should be adjusted to allow traffic to pass to the new IPs prior to the go-live date. In addition, any third-party application provider who regulates connections by source IP should be updated to accept connections from the new IP space to ensure WSS traffic passes unencumbered.
Questions? If you have questions regarding this announcement, contact Technical Support. Support information is located at https://support.symantec.com/en_US.html or on the main Web Security Service Portal page of https://portal.threatpulse.com/.
Please visit the WSS Status Page for periodic updates and to see other status of the service. Web Security Service Team
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