Resolved
Resolved

We have not seen recurrence of performance issues and the service via Shanghai data center is fully operational. This incident is resolved.

Update

We have resolved the previously reported concern with the Shanghai data center and normal performance has been restored. We are closely monitoring the data center performance.

Investigating

We are aware that since 05:58 UTC customer connections to the Shanghai data center may be experiencing degraded performance. We are currently investigating the issue and will provide additional updates as new information becomes available.

Began at: