Cb Defense 03 Device Services degraded performance

Resolved
Resolved

We have resolved the issue and restored the service back to normal performance.

We thank you for your patience.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Update

Description: Connection from Cb Defense 03 Sensor to Cb Defense 03 Backend may be unavailable or fail intermittently. Cb Defense 03 Sensor may be unable to upload latest events from an endpoint, look up reputation of a new file or receive a configuration change from Cb Defense 03 Backend.

Security Impact: Detection and Prevention capabilities of Cb Defense 03 may be temporarily weakened, depending on policy settings, until normal operation of Device Services is restored.

Events and/or Alerts in Cb Defense 03 Dashboard may be delays for up to 60 minutes..

We thank you for your patience as we resolve the issue.

Next Update: Upon status change.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Update

Description: Connection from Cb Defense 03 Sensor to Cb Defense 03 Backend may be unavailable or fail intermittently. Cb Defense 03 Sensor may be unable to upload latest events from an endpoint, look up reputation of a new file or receive a configuration change from Cb Defense 03 Backend.

Security Impact: Detection and Prevention capabilities of Cb Defense 03 may be temporarily weakened, depending on policy settings, until normal operation of Device Services is restored.

Next Update: 60m

Multiple Carbon Black teams continue working on fixing an identified issue in order to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Monitoring

Description: Connection from Cb Defense 03 Sensor to Cb Defense 03 Backend may be unavailable or fail intermittently. Cb Defense 03 Sensor may be unable to upload latest events from an endpoint, look up reputation of a new file or receive a configuration change from Cb Defense 03 Backend.

Security Impact: Detection and Prevention capabilities of Cb Defense 03 may be temporarily weakened, depending on policy settings, until normal operation of Device Services is restored.

Next Update: 60m

Multiple Carbon Black teams continue working on fixing an identified issue in order to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Update

Description: Connection from Cb Defense 03 Sensor to Cb Defense 03 Backend may be unavailable or fail intermittently. Cb Defense 03 Sensor may be unable to upload latest events from an endpoint, look up reputation of a new file or receive a configuration change from Cb Defense 03 Backend.

Security Impact: Detection and Prevention capabilities of Cb Defense 03 may be temporarily weakened, depending on policy settings, until normal operation of Device Services is restored.

Next Update: 60m

Multiple Carbon Black teams continue working on fixing an identified issue in order to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Identified

Description: Connection from Cb Defense 03 Sensor to Cb Defense 03 Backend may be unavailable or fail intermittently. Cb Defense 03 Sensor may be unable to upload latest events from an endpoint, look up reputation of a new file or receive a configuration change from Cb Defense 03 Backend.

Security Impact: Detection and Prevention capabilities of Cb Defense 03 may be temporarily weakened, depending on policy settings, until normal operation of Device Services is restored.

Next Update: 60m

Multiple Carbon Black teams are currently working on fixing an identified issue in order to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Update

Description: Connection from Cb Defense 03 Sensor to Cb Defense 03 Backend may be unavailable or fail intermittently. Cb Defense 03 Sensor may be unable to upload latest events from an endpoint, look up reputation of a new file or receive a configuration change from Cb Defense 03 Backend.

Security Impact: Detection and Prevention capabilities of Cb Defense 03 may be temporarily weakened, depending on policy settings, until normal operation of Device Services is restored.

Next Update: 60m

Multiple Carbon Black teams are current troubleshooting this incident and working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Investigating

Description: Connection from Cb Defense 03 Sensor to Cb Defense 03 Backend may be unavailable or fail intermittently. Cb Defense 03 Sensor may be unable to upload latest events from an endpoint, look up reputation of a new file or receive a configuration change from Cb Defense 03 Backend.

Security Impact: Detection and Prevention capabilities of Cb Defense 03 may be temporarily weakened, depending on policy settings, until normal operation of Device Services is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 2
        • VMware AppDefense Integration Service