Resolved

Upcoming appliance upgrade "scheduled maintenance" message was sent out as an incident by mistake. Apologies for any inconvenience this may have caused. Resolving the incident now.

Investigating

A software update for version 9.x appliances will be released on May 3, 2017 between 8pm and 11pm ET. During this time window there may be a gap of up to 15 minutes in monitoring history and alerting.

Only appliances configured as 'Managed' will be automatically upgraded during this time window. Appliances configured as ‘Scheduled’ will be upgraded during their next scheduled time and appliances configured as ‘Manual’ will not be automatically upgraded. Appliance upgrade type is configured on the Manage Appliances page.

The release notes for this release have been posted to our documentation portal. It describes all of the new features and resolved issues included in this release.

This page always has the most up-to-date information regarding the status of the AppNeta service. Please subscribe to receive reminders about service interruptions.

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