Cb Defense Notification Services degraded performance

Resolved
Resolved

This incident has been resolved.

Investigating

We have resolved the degradation in the Cb Defense Notification Services affecting our Cb Defense customers. Email notifications and new user invites are working as expected. The issue was due to a widespread outage of AWS services affecting anyone in the region.

We thank you for your patience as we worked to remediate the issue with our third party platform provider.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Identified

We are currently experiencing a degradation in the Cb Defense Notification Services affecting our Cb Defense customers. Email notifications and new user invites may not go out or go out with a considerable delay due to issues with the current Amazon Web Services outages.

We thank you for your patience as we work with our third party platform provider.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Began at:

Affected components
  • Carbon Black
    • ENDPOINT STANDARD / PREVENTION
      • US 1
        • Notification Services
      • US 2
        • Notification Services